Please review and correct the information below.

Support for Our Armed Forces Community


Who makes up the Armed Forces Community?

  • Regular, Reserve and Retired (veterans) that are serving or have served in the Armed Forces (Army, Navy, RAF)
  • Polish free forces who served in WW2
  • Merchant Navy who have served in support of British military operations

What support am I entitled to?

We are committed to supporting Doncaster’s military service personnel and veterans as an MOD Employer Recognition Gold Award employer, through Executive Mayor Ros Jones’ pledge and through our Armed Forces Champion, Councillor Paul Wray.

As a member of Doncaster’s Armed Forces Community, you and your immediate family are entitled to the following support through the Armed Forces Covenant.

  • Not being at a disadvantage when trying to access public services such as healthcare, housing, employment, education and welfare.
  • Special consideration where appropriate in some cases, especially for those who have given the most such as the injured and the bereaved.

Drop-In Sessions

There are a range of drop-in sessions offering a face-to-face chat with a member of our team, available for the Armed Forces Community across the borough.

Discover all of the local and national support, charities, services and social groups available to the Armed Forces community in Doncaster


NHS Transition Intervention and Liaison Service (TILS)

The Veterans’ Mental Health Transition, Intervention and Liaison Service (TILS) is a service to support veterans and their families. The team offers mental health assessment by a specialist veterans mental health practitioner who is sensitive to military culture and has good local knowledge.

The service has an open referral system and people can refer themselves by contacting the service directly on: Northern Area Contact 0303 123 1145


Drug/Alcohol Service

Offers information regarding substance misuse and provides details of free and confidential services

Sheffield Mind - Keeping Families in Mind

Provides support to families of serving military personnel

Call – 0114 258 4489 ext 106 to talk to one of the Counselling and Therapy team


Email –

Link to the Sheffield Mind twitter page Link to Sheffield Mind Facebook page

The Wellbeing Officer Service

The wellbeing team was created on the principle of ensuring that all residents of Doncaster have access to support, guidance and advice about issues and problems they may be experiencing.

Link to the wellbeing officer twitter page


Provides support to veterans who acquired hearing loss during their Service. It is open to those who have a wellbeing need that cannot be met through statutory services.

Sober Social

Sober Social is a brand new social space, in the heart of Doncaster’s town centre – an open space for people who are struggling to make the meaningful connections they need and might therefore be engaging in harmful behaviours.

Doncaster Alcohol Services, 18 Priory Place, Doncaster, DN1 1BZ

Call – 077385 17147

Link to Social Sober Twitter page Link to Social Sober Facebook page

Doncaster The Talking Shop

The Doncaster IAPT (Improving Access to Psychological Therapies) offer NICE recommended treatments for people experiencing common mental health problems. The service provides short-term interventions, which include guided self-help, Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR) and counselling. The service accepts self-referrals and referrals from other agencies for people ages 18 years and above who are registered with a Doncaster GP.

An initial assessment appointment with a Psychological Wellbeing Practitioner will be performed and the practitioner will negotiate the most beneficial intervention.

For further information or to book an assessment contact The Talking Shop on:

01302 565 556 or 01302 565 650

The Flying Scotsman Centre (Ground Floor), St Sepulchre Gate West, Doncaster, DN1 3AP

Big White Wall

Safe and anonymous peer support community that is accessible anytime anywhere. It is FREE for UK serving personnel, veterans and their families.

Combat Stress

UK’s leading charity for Veterans’ mental health.

Operate a 24/7 helpline: 0800 138 1619

Officer Association

The Officers’ Association is committed to ensuring that former-officers and their dependents live with dignity and independence.

Help 4 Heroes

Offers a Hidden Wounds service which provides free and confidential support to Ex-Service Personnel, their families and the families of those still serving, who are living with anxiety, depression, stress, anger or who wish to change their drinking habits.

Warrior Programme

Is a 12-month structured support programme with an initial three/five-day residential motivation and training programme for veterans and veteran’s families.

Telephone: 0808 801 0898



Dedicated to assisting serving and ex-Service men and woman who have suffered life-changing limb loss or the use of a limb, an eye or loss of sight.

Blind Veterans

Helps blind ex-Service men and women lead independent and fulfilling lives by supporting them with our in-depth expertise, experience and full range of services


A national disability charity that supports people with complex communication needs to be understood, connected and valued.

Telephone – 0300 330 9250

Text phone – 0300 330 9256

Mesothelioma UK

Mesothelioma UK has launched a specialist, UK-wide service for armed forces personnel and veterans, providing support for people with asbestos cancer.

Veterans Hearing Support

Veterans Hearing Support assist ex-service personnel who have hearing loss or associated difficulties to access the Royal British Legions Veterans Hearing Fund (VHF). The service is free of charge and there is a network of highly trained audiologists across the UK who will complete a full hearing assessment on eligible veterans.

Call – 0333 455 9116


St Leger Homes

St Leger homes provide housing services across Doncaster. They offer platinum priority banding to Armed Forces and former armed forces personnel in urgent housing need within 5 years of discharge.

Telephone – 01302 862862

Link to St Leger Homes Facebook page Link to St Leger Homes Twitter Page

Help 4 Homeless Veterans

Offers support for former members of HM Forces facing homelessness

Email –

link to Help4Homeless Facebook Page

Housing Officer

You can wait and see a Housing Options Officer in person at the one-stop shop at The Civic Building in Doncaster during opening hours 

Monday to Friday: 8.30am - 5pm.

Homeless Service

If you are homeless or think that you are going to become homeless then please contact us:

Monday – Friday: 8:30am – 5pm

Telephone – 01302 736000

Emergency Homeless Services

Emergency helpline outside of working hours

Telephone - 01302 323444

The British Legion

The Legion's handy van service helps ex-Service people and their families with small household repairs and minor adaptations.

Army Families Federation

Offers advice on all aspects of housing

Joint Service Housing Advice

Civilian housing options, information for service personnel and their dependents.

Telephone – 01252 787574

Email – 

Royal British Legion

Offers information on independent living housing

The Legion can support you to get funding and grants to adapt your home and receive new equipment here.

If you need help getting around then the Legion may be able to provide an electrically powered mobility vehicle, scooter, or buggy visit this page.

Naval Families Federation

Provides useful links about civilian housing options


Offers practical housing advice and support to veterans and their dependents

Royal Air Force

Offers information on service families’ accommodation and single living accommodation

Forces Homes

A home buying service for British Forces, forces mortgages supporting Forces Help to Buy, property finding & managing the purchase through to completion

Money Savings Expert

Provides information for all buyers, with a free first time buyers guide, a mortgage finder and a stamp duty calculator


School Admissions for Service Families information

In 2014, The Schools Admissions Code in England was changed to support Service families, who can apply and be allocated a place before they move into an area. Children can be accepted mid-term and class sizes can be increased beyond the normal maximum to accommodate them.

You can find out more on page 25 of the Schools Admissions Code

Moving Schools Pack

The Moving Schools Pack is to help service parents’ support their children when moving schools

Service Pupil Premium

Information about the Service Pupil Premium, including details of the eligibility criteria

Reading Forces

Uses books to bring Service children and families closer together. The shared reading initiative encourages families to read, talk, and scrapbook about a book, improving communication and enriching relationships with books and each other - one page at a time.

Children’s Education Advisory Service

Provides expert and impartial advice about the education of service children

Telephone (civilian) – 01980 618244 (Open Monday – Friday 8:30am – 3:30pm)

Telephone (military) – 94 344 8244

Important: When the helpline is closed or busy, messages can be left on the answering machine or sent via email.

Email –


Department for Work and Pensions

To apply for Universal Credit:

To apply for Jobseekers Allowance (if entitled):

To apply for Employment and Support Allowance (if entitled):

The Department for Work and Pensions official job search website:

You can always use a benefits calculator to see how much better off you will be in work and other benefits you may be able to claim:

Royal British Legion Industries

The Legion supports Service leavers to find employment and can also provide advice and guidance to partners and dependants of serving personnel.

Regular Forces Employment Association

Provides life-long, life-changing support, jobs and training opportunities to service leavers and veterans.

Network Training and Resource Solutions

Successfully deliver resettlement training and work experience for forces leavers with little or no experience in industry or network engineering. 

Army Families Federation

Offers help with job hunting, training and self-employment


The UK’s leading disability specialist, transforming lives, through sustainable employment.

Forward Assist Recruitment

Offers a consultative and informed recruitment service dedicated to those who have served in the Armed Forces. 

Career Transition Partnership

Offers resettlement support, career transition advice and training opportunities

Recruit for Spouses

Exists to help military spouses find a job or start a business that works for them.


Delivers a total wellbeing experience that improves employees' mental, financial and physical wellness via one unified, innovative solution

Civvy Street

Provides resources for transition to civilian life


Offers support and advice to current and former personnel that are interested in starting their own businesses.


Quest is a resettlement guide that will give you advice and help you into your new career and training.


A resettlement guide offering advice on hundreds of resettlement opportunities

The Poppy Factory

A national employment charity for veterans with health conditions or impairments


Doncaster Culture & Leisure Trust (DCLT) Armed Forces Community Discounts

Offers discounted fitness training and leisure access to all 14 of DCLT’s venues.

Heroes Welcome Discount Scheme

A number of local businesses across Doncaster show support for our Armed Forces Community, offering special acknowledgements, discounts and upgrades for serving armed forces personnel.

Defence Discount Service

The official Ministry of Defence discount service for the Armed Forces, Veterans and the Armed Forces Community. It provides discounts both online and on the high street.

Rewards for Forces

A free discount card providing discounts with over 1300 companies

Forces Railcard

Gives 1/3 off most rail fares throughout the UK for a year

Tickets for Troops

Tickets for Troops provides free tickets to members of the Armed Forces for a variety of sporting, musical and cultural events.

Forces Compare

Forces Compare offers unique discounts on financial and legal services for both serving and veterans.

British Forces Discounts

Forces deals on local and national businesses and online.


Doncaster Armed Forces Breakfast Club

Breakfast Clubs are free to attend and provide the opportunity for veterans to meet and make connections with other veterans in the area

Ashworth Barracks, Balby

Every Saturday 10 am

Ashworth Barracks, Cedar Road, Balby, Doncaster, DN4 9EY


Second and Last Saturday of the month 10 am

The Classic & Contemporary Coffee Shop, Yorkshire Caravans, Bawtry Road, DN10 6DG

SSAFA Doncaster and Thorne Division Drop-in and Information Centre

Open every Tuesday, Wednesday and Thursday 10am – 1:30pm

Priory Walk, Doncaster, DN1 1TS


Tel: 01302 855518

Link to SSAFA Twitter Page Link to SSAFA Facebook page

The Royal British Legion

The Legion provides a range of services to support you through transitions, change, new information or just needing a break.


Offers help to those currently serving and veterans.

Naval Families Federation

Offers a wide range of information about wellbeing, ranging from advice on staying healthy and active, to locating your nearest dentist

Royal Navy Welfare Team

The Welfare Team provide accessible support services that strengthen and enhance the resilience and resourcefulness of Naval Service personnel, their families and communities.

Veterans Welfare Service

Are committed to enhancing the quality of life for veterans and beneficiaries of Veterans UK pensions and compensation schemes and all their dependents.

Army Families Federations

Offers a range of information on a variety of health aspects

Army MOD

Offers information about different healthcare support and service that are available

Royal Air Force Association

Offers a range of support and advice and links to key support organisations

Veterans Gateway

The first point of contact for veterans seeking support

Offer a 24/7 helpline

Telephone – 0808 802 1212

Gurkha Welfare

Provides financial, medical and development aid to Gurkha veterans, their families and communities

Project Nova

Project Nova supports Veterans who are experiencing challenging times. They provide a tailored service that identifies and addresses need.

Nova Central Support Telephone – 0800 917 7299

Nova Central Support Email -

Nova Central Support Secure Email –

Our Key Partners


Last reviewed: 17/07/2019


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